Operations Manager - Call Center

 Operations Manager - Call Center

Location: Santo Domingo, DN.

Business Administration Professional, or any related area.
+3 years of experience in a similar position in BPO (it is mandatory).
Supervision of people and monitoring of daily operations.
Preparation of operational and performance reports for client / campaign.
WFM forecasting, data analysis and development of action plans.
Management of financial management and budgets.
People management and customer business relationships.
Excellent communication and organizational skills, multitasker, results oriented, problem solver with high emotional intelligence.

If you fit this profile and are interested with this profile, send CV indicating the name of the position in the Subject to the email: talentos@apsdr.com

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