SD ESTE: Operations Manager,Supervisor , Quality Analyst , Reporting Analyst, Trainer,, Customer Service Representative

ZONA FRANCA

Operations Manager
Bachelor's Degree in Business Administration, Marketing and others careers
Min 5 years of experience as an ops manager in the call center industry Budgeting & financial management People Management Leadership
Fluent Written and Spoken English
We are hiring the following positions to a new Call Center
Real Time Analyst
Bachelor's Degree in Business Administration, Marketing and others careers
Min 1 year of experience as an RTA in the call center industry
Microsoft Office Package, MS access
Forecast and scheduling tools Adaptability
Fluent Written and Spoken English

Supervisor 
Bachelor's Degree in Business Administration, Marketing and others careers
From 1 to 3 years as a super•isor in a call center
Microsoft Office Package
People Management
Time management
Fluent Written and Spoken English

Quality Analyst 
Bachelor's Degree in Business Administration, Marketing and others careers
Min 1 year of experience as an quality analyst in the call center industry
Microsoft Office Package
Analytical skills
Adaptability
Fluent Written and Spoken
English

Reporting Analyst 
Bachelor's Degree in Business Administration, Marketing and others careers
Min 2 years of experience as a reporting
analyst in the call center Industry.
Data analysis
Data base Management {SQL, MySQL)
Ability to prioritize and organize effectively
Ability to work independently
Fluent Written and Spoken English

Trainer 
Bachelor's Degree in Business Administration, Marketing and others careers
From 1 to 3 years as a trainer in a call
center
Microsoft Office Package
Pedagogic approach
Ability to integrate and adapt to change
Team management
Fluent Written and Spoken English

Customer Service 
Representative 
Grades and Under grades
A first experience as a CSR in a call center
Microsoft Office Package
Clearcommunication skills
Customer ser•ice oriented
Empathy
Fluent Written and Spoken English

Please send us your resume with the name of the vacancy to reclutamiento@zfsi.com

We Will be able to receive until April 23rd