Operations Manager for Call Center

Operations Manager for Call Center

REQUIREMENTS:

-Advanced/Native English
-Proven experience as OM or similar positions
-Open availability
- Experience in customer service in call centers
-Knowledge of performance evaluation and customer service metrics
-Solid understanding of reporting and budgeting procedures
-Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)

Phone: (829) 249-8432
Whatsapp: (829) 679-7015
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